Privacy Policy
Last updated: 2026-05-07
Who We Are
na-TUR Studio is a residential landscape design studio. We provide landscape design consultations and services through this website. Our contact email is [[email protected]]. If you have any questions about how we handle your personal data, please contact us at that address.
What Data We Collect and Why
When you submit our contact form, we collect your name, email address, subject, and message. We collect this information solely to respond to your inquiry or consultation request. We do not collect this data for marketing purposes, and we do not add you to any mailing lists without your explicit consent.
How Your Data Is Handled
Contact form submissions are forwarded to our email inbox via an external mail delivery service. We do not store your personal data in any database on this website. Once forwarded, your data is retained only within our email inbox for as long as necessary to respond to your inquiry and maintain records of our correspondence, typically no longer than 24 months.
Legal Basis for Processing
We process your personal data on the basis of legitimate interest (Article 6(1)(f) GDPR) — specifically, to respond to your enquiry — and, where applicable, on the basis of pre-contractual steps taken at your request (Article 6(1)(b) GDPR).
Third-Party Processors
We use the following third-party services that may process your personal data on our behalf:
• Mail delivery service: Forwards contact form submissions to our inbox. Acts as a data processor under a data processing agreement.
• Google Fonts: This website loads fonts from Google Fonts, which may log your IP address. See Google's privacy policy at https://policies.google.com/privacy for details.
We do not sell or share your personal data with any other third parties.
Cookies
This website does not use tracking cookies or analytics cookies. We do not use any cookies that identify you personally or track your behaviour across websites. If this changes in the future, this policy will be updated and, where required, your consent will be obtained.
Your Rights Under GDPR
If you are located in the European Economic Area or the UK, you have the following rights regarding your personal data:
• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct inaccurate or incomplete data.
• Right to erasure: You may ask us to delete your personal data where we have no legitimate reason to continue processing it.
• Right to restriction: You may ask us to restrict processing of your data in certain circumstances.
• Right to data portability: You may ask us to provide your data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on legitimate interests.
To exercise any of these rights, please contact us at [[email protected]]. We will respond within 30 days.
Data Retention
Contact form data forwarded to our inbox is retained for up to 24 months from the date of receipt, after which it is deleted. If you request erasure of your data, we will delete it promptly unless we are required to retain it for legal or contractual reasons.
International Transfers
Our mail delivery service may process data outside the EEA. Where this occurs, we ensure appropriate safeguards are in place in accordance with GDPR Chapter V requirements.
Changes to This Policy
We may update this Privacy Policy from time to time. The 'Last Updated' date at the top of this page reflects when the policy was last revised. Continued use of this website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this policy, wish to exercise your data rights, or want to make a complaint about how we handle your personal data, please contact us at [[email protected]].
You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data lawfully.